Shipping FAQs
Note: Due to our large inventory and multiple warehouse locations, your order may arrive in separate packages. Don’t worry — there are no extra shipping charges for split shipments.
How long does it take to receive my order?
- Standard delivery: 10–18 business days
- Outside the US (including Alaska, Hawaii, and territories): May take longer
- Some European countries: Up to 40 business days
If it has been 30+ days and you still haven’t received your order, please contact us.
When will my order be fulfilled?
- Payment is processed within 24 hours
- Orders are fulfilled and shipped within 2–3 business days
Will I receive email confirmations?
Yes ✅
- You’ll get an order confirmation email right after purchase
- A shipping confirmation email with tracking will follow once your order is dispatched
(Tip: Check your spam/junk folder if you don’t see it)
Can I cancel or change my order?
- You can cancel or make changes within 24 hours of placing your order
- After 24 hours, we’re unable to modify or cancel the order
Can I change my shipping address?
Yes — but only within the first 24 hours after placing your order.
Please email us immediately if you need to update your address.
Do you provide tracking numbers?
Yes ✅
- Tracking details will be sent to your email once available from our carriers
- Sometimes, shipping may take longer due to customs delays, holidays, or unforeseen events — thank you for your patience!
Still Have Questions?
📩 Contact us anytime at: [Support@fitigadgets.com]
🔗 Check our full policy here: Shipping Policy